FAQ's
We are here to help
We are here to help
As our products are custom-made, we do not offer returns for change of mind or errors in approved artwork.
Under Australian Consumer Law, you are entitled to a replacement or refund if your item is faulty, not as described, or does not meet acceptable quality standards.
If there is an issue with your order, please contact us within 14 days of receiving your item so we can make it right.
We are located in rural Western Australia and with Australia Post these are the expected timelines :
Standard Shipping :
WA 3-4 business days, SA 4-5 business days | VIC & NSW 5-7 business days | QLD 6-9 business days
Express Shipping :
WA 2-3 business days, SA 3-4 business days | VIC & NSW 4-5 business days | QLD 5-7 business days
Need something urgently? This often happens and we are always happy to help. Get in touch and add your order number to the email heading.
Please refer to our size guide available on each product page. For hanging wall posters, frame sizes are included in the measurements.
Canvas has a soft, textured finish that mimics a painted artwork. It feels more organic and adds depth, making it ideal for a warm, artistic look.
Satin Poster Paper has a smooth surface with a subtle sheen. It delivers sharper detail and more vibrant colour, giving a crisp, polished finish.
Easily update your print by gently separating the magnetic wooden bars, placing your new artwork in position, and allowing the magnets to snap back into place. Shop replacement prints
*Replacement Prints are available in selected frame widths.
We accept all major credit cards, PayPal, Afterpay and Shop Pay for your convenience.
You are welcome to add more items to an order already placed if it has not shipped. Send us an email with your existing order number and we will assist to add items to the order without attracting additional shipping fees.
You'll receive a tracking number via email once your order ships. You can use this to track your package.
We offer custom design services and our team would be happy to assist your design requirements. Get in touch
If you would like to make modifications to your order, get in touch within 24 hours of placing your order and we would be happy to make the changes. Add your order number to the email heading. Email Us
Need more help? Get in touch.